{"id":2164620,"date":"2024-09-11T13:54:56","date_gmt":"2024-09-11T11:54:56","guid":{"rendered":"https:\/\/www.luklagroup.com\/success-story\/smi\/"},"modified":"2026-06-09T16:44:48","modified_gmt":"2026-06-09T14:44:48","slug":"smi","status":"publish","type":"success-story","link":"https:\/\/www.luklagroup.com\/en\/success-story\/smi\/","title":{"rendered":"Mutuelle SMI – Digitizing the Online Membership Journey"},"content":{"rendered":"\n
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Context<\/h2>\n<\/div>\n\n\n\n
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\"smi<\/figure>\n<\/div>\n\n\n\n
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SMI, a health insurance provider historically established in the French market, aimed to modernize its online subscription journey to meet the expectations of increasingly connected and autonomous users.<\/p>\n\n\n\n

The objective was to deliver a smooth, responsive, and secure experience while also simplifying back-office management.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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L\u00f9kla\u2019s Approach<\/h2>\n\n\n\n

L\u00f9kla supported SMI in modernizing its digital journey and securing its web infrastructure.<\/p>\n<\/div>\n\n\n\n

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Definition of UX journeys focused on user needs and conversion objectives<\/p>\n<\/div>\n\n\n\n

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Development of the subscription funnel using Symfony and Angular, with custom UI integration<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Implementation of an agile \u201cmaintenance train\u201d model through our Service Center<\/p>\n<\/div>\n\n\n\n

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Full management of corrective, evolutionary, and preventive maintenance for the corporate WordPress website<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Key Delivery Steps<\/h2>\n\n\n\n

L\u00f9kla assembled an expert DevOps team to structure, secure, and industrialize the client\u2019s cloud environments.<\/p>\n<\/div>\n\n\n\n

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User-centered UX design<\/strong><\/p>\n\n\n\n

Definition of UX journeys with a strong focus on simplicity and conversion<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Custom application development<\/strong><\/p>\n\n\n\n

Front-end and back-end development using Symfony and Angular<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Fidelity UI integration<\/strong><\/p>\n\n\n\n

Implementation of interfaces based on approved design mockups<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Deployment & continuous maintenance<\/strong><\/p>\n\n\n\n

Production rollout and ongoing support via our Service Center (corrective, evolutionary, and preventive maintenance)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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What Made the DifferencE<\/h2>\n<\/div>\n\n\n\n
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\"customer<\/figure>\n<\/div>\n\n\n\n
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A project combining expertise from our Apps & Data<\/strong> and Web & Marketing offerings,<\/strong> bringing together UX, development, SEO, cybersecurity, and maintenance.<\/p>\n<\/div>\n\n\n\n

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A responsive Service Center<\/strong> capable of handling all technical requests over the long term.<\/p>\n<\/div>\n\n\n\n

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Multi-technology expertise<\/strong> (Symfony, Angular, WordPress) serving a unified digital ecosystem.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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contact US<\/h2>\n<\/div>\n\n\n\n

<\/p>\n","protected":false},"featured_media":5364,"template":"","category-success-story":[262,263],"class_list":["post-2164620","success-story","type-success-story","status-publish","has-post-thumbnail","category-success-story-apps-data","category-success-story-web-marketing"],"_links":{"self":[{"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/success-story\/2164620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/success-story"}],"about":[{"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/types\/success-story"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/media\/5364"}],"wp:attachment":[{"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/media?parent=2164620"}],"wp:term":[{"taxonomy":"category-success-story","embeddable":true,"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/category-success-story?post=2164620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}