{"id":2299411,"date":"2026-06-01T16:07:24","date_gmt":"2026-06-01T14:07:24","guid":{"rendered":"https:\/\/www.luklagroup.com\/success-story\/pilotage-run-build-dinfrastructures-datacenter-sensibles\/"},"modified":"2026-06-29T11:49:53","modified_gmt":"2026-06-29T09:49:53","slug":"pilotage-run-build-dinfrastructures-datacenter-sensibles","status":"publish","type":"success-story","link":"https:\/\/www.luklagroup.com\/en\/success-story\/pilotage-run-build-dinfrastructures-datacenter-sensibles\/","title":{"rendered":"RUN & BUILD Management for Sensitive Datacenter Infrastructures"},"content":{"rendered":"\n

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Context<\/h2>\n<\/div>\n\n\n\n
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In an environment focused on technology research<\/strong> and strategic defense programs<\/strong>, a leading scientific innovation organization needed to ensure the continuity of its critical Datacenter infrastructures.<\/p>\n\n\n\n

Spread across multiple sites in the Paris region, these complex infrastructures required rigorous RUN operations management, BUILD project delivery, and rapid intervention capabilities, including outside standard business hours.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The L\u00f9kla Approach<\/h2>\n\n\n\n

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To address these challenges, L\u00f9kla deployed a comprehensive approach combining technical expertise, operational responsiveness, and rigorous methodologies.<\/p>\n<\/div>\n\n\n\n

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RUN operations and incident management :<\/strong> rapid handling of Support Desk requests and immediate on-site interventions to ensure efficient issue resolution.<\/p>\n<\/div>\n\n\n\n

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BUILD project management :<\/strong> end-to-end coordination of logistics operations, from inventory management to rack integration of equipment.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Infrastructure organization and quality :<\/strong> compliance with strict cabling and infrastructure organization standards.<\/p>\n<\/div>\n\n\n\n

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Local technical support :<\/strong> execution of critical technical operations to ensure business continuity.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Our Delivery Approach<\/h2>\n\n\n\n

L\u00f9kla structured its intervention into several key phases :<\/p>\n<\/div>\n\n\n\n

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Deployment of the Operational Framework<\/strong><\/strong><\/strong><\/p>\n\n\n\n

Deployment of a mobile team of expert Datacenter technicians, certified to operate on critical infrastructures (power, cooling, fire protection). An on-call service was established to guarantee extended availability.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u00a0RUN Operations & Incident Management<\/strong><\/strong><\/strong><\/p>\n\n\n\n

Organization of Support Desk request handling with strong service commitments : Request acknowledgment within 30 minutes (99.7% achieved). On-site intervention within 2 hours (99.5% achieved)<\/p>\n<\/div>\n<\/div>\n\n\n\n

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BUILD Project Management<\/strong><\/strong><\/strong><\/p>\n\n\n\n

Relocation projects were coordinated end-to-end. Equipment was inventoried, identified, unracked and re-racked. New hardware was integrated according to strict project schedules.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Infrastructure Optimization & Reliability<\/strong><\/strong><\/strong><\/p>\n\n\n\n

Infrastructure assets were accurately inventoried. Rack organization was optimized, and infrastructure repositories were continuously updated to ensure reliable and accurate data.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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What Made the Difference on the Project<\/h2>\n\n\n\n

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A highly responsive operational model :<\/strong> thanks to an efficient on-call organization, L\u00f9kla ensured business continuity for critical infrastructures, even during emergencies.<\/p>\n<\/div>\n\n\n\n

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Recognized Datacenter expertise :<\/strong> dedicated teams possessed the certifications and technical skills required to operate in highly sensitive environments.<\/p>\n<\/div>\n\n\n\n

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A rigorous methodology :<\/strong> structured BUILD and relocation processes minimized risks and ensured reliable project execution.<\/p>\n<\/div>\n\n\n\n

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Reliable and continuously updated infrastructure repositories :<\/strong> rigorous management of infrastructure documentation and organization tools improved data quality.<\/p>\n<\/div>\n\n\n\n

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Efficient multi-site operations :<\/strong> the mobility of L\u00f9kla’s teams enabled rapid interventions across the entire geographical scope.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Contact Us<\/h2>\n<\/div>\n","protected":false},"featured_media":2090429,"template":"","category-success-story":[266],"class_list":{"0":"post-2299411","1":"success-story","2":"type-success-story","3":"status-publish","4":"has-post-thumbnail","6":"category-success-story-managed-services"},"_links":{"self":[{"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/success-story\/2299411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/success-story"}],"about":[{"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/types\/success-story"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/media\/2090429"}],"wp:attachment":[{"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/media?parent=2299411"}],"wp:term":[{"taxonomy":"category-success-story","embeddable":true,"href":"https:\/\/www.luklagroup.com\/en\/wp-json\/wp\/v2\/category-success-story?post=2299411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}