{"id":5661,"date":"2024-09-11T13:54:56","date_gmt":"2024-09-11T11:54:56","guid":{"rendered":"https:\/\/www.luklagroup.com\/success-story\/smi\/"},"modified":"2026-02-04T16:11:43","modified_gmt":"2026-02-04T15:11:43","slug":"smi","status":"publish","type":"success-story","link":"https:\/\/www.luklagroup.com\/en\/success-story\/smi\/","title":{"rendered":"Mutuelle SMI – Digitizing the online enrolment process"},"content":{"rendered":"\n
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Context<\/h2>\n<\/div>\n\n
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\"smi<\/figure>\n<\/div>\n\n\n\n
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SMI, a long-established French health mutual, wanted to modernize its online subscription process to meet the expectations of increasingly connected and autonomous users. <\/p>\n\n\n\n

The aim: to offer a fluid, responsive and secure experience, while facilitating back-office management.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n

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The l\u00f9kla approach<\/h2>\n\n\n\n

L\u00f9kla supported SMI in modernizing its digital workflow and securing its web infrastructure.<\/p>\n<\/div>\n\n

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Definition of UX paths centered on customer usage and conversion objectives.<\/p>\n<\/div>\n\n\n\n

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Development of the subscription tunnel in Symfony and Angular, with customized graphic integration.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Implementation of an agile “maintenance train” operation via our Service Center.<\/p>\n<\/div>\n\n\n\n

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Full responsibility for corrective, evolutionary and preventive maintenance of the corporate WordPress site.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n

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Our production stages<\/h2>\n\n\n\n

L\u00f9kla set up an expert DevOps team to structure, secure and industrialize the customer’s Cloud environments.<\/p>\n<\/div>\n\n

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User-centered UX design<\/strong><\/p>\n\n\n\n

Definition of UX paths with a focus on simplicity and conversion.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Custom application development<\/strong><\/p>\n\n\n\n

Front and back-end development using Symfony and Angular.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Graphic integration faithful to models<\/strong><\/p>\n\n\n\n

Graphic integration of interfaces based on validated mock-ups.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Production start-up & ongoing maintenance<\/strong><\/p>\n\n\n\n

Production start-up and maintenance by our Service Center (corrective, evolutionary and preventive).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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What made the difference<\/h2>\n<\/div>\n\n
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\"customer<\/figure>\n<\/div>\n\n\n\n
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A project combining the expertise of our Apps & Data<\/strong> and Web & Marketing<\/strong> offers<\/strong>, combining UX, development, SEO, cybersecurity and maintenance.<\/p>\n<\/div>\n\n\n\n

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A responsive Service Center<\/strong>, capable of handling all technical requests over the long term<\/p>\n<\/div>\n\n\n\n

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Multi-technology expertise<\/strong> (Symfony, Angular, WordPress) for a unified digital ecosystem<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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get in touch<\/h2>\n<\/div>\n\n

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