Artificial intelligence has made its way into our professional environments at lightning speed. Content generation, task automation, data analysis… in just a few years, it has gone from niche innovation to everyday ally.
But at Lùkla, we realize that the real challenge is no longer technological: it’s organizational and human.
AI is not just an automation tool. It is a co-pilot of collective intelligence, capable of amplifying creativity, responsiveness and team collaboration – provided it is integrated with discernment.

From digital assistant to strategic co-pilot

AI solutions, such as Microsoft Copilot, ChatGPT and business co-pilots integrated into collaborative tools, are transforming the way we work.
Far from being limited to simple automation, they are redefining the value of human work.
Our observation at Lùkla: companies that take full advantage of AI are not looking to “do things faster”, but to “think better”.

Examples of concrete uses:

  • An IT project manager uses AI to synthesize meeting minutes and prepare next steps, freeing up time for human coordination.
  • A support team automatically generates first-level answers, allowing technicians to concentrate on high value-added cases.
  • In an HR department, AI pre-analyzes applications, but leaves the final decision to the human – the guarantor of meaning, feeling and corporate culture.

It’s not the machine that decides, but the augmented collaborator who gains in relevance and impact.

Saving time, yes. But to do what with it?

Automation is useful. But freeing up time only makes sense if that time is intelligently reinvested.
According to a PwC 2023 study, 77% of employees using AI say they are more productive. Yet few companies clearly define how this time-saving should enhance collaboration, innovation or customer relations.

The Lùkla vision

At Lùkla, we help our customers to :

  • Identify the really relevant tasks to automate.
  • Redistribute the time saved towards activities with high human value: strategic thinking, co-creation, customer support.
  • Integrate AI into a fluid, coherent Digital Workplace, at the service of collaboration.

Preserving the human link in an automated environment

The fear of dehumanization is legitimate. Yet the companies that succeed in their AI transformation are those that place the human at the center of the device.
At Lùkla, we have observed that when AI becomes a co-pilot, it enhances the quality of exchanges rather than reducing them.

Three levers to maintain the human link:

  1. Humanize usage: encourage exchanges, rereading and feedback – even when the AI produces the first draft.
  2. Emphasize emotional intelligence: entrust mediation, customer relations and decision-making to human beings.
  3. Cultivate trust: train employees to understand the strengths and limitations of the tools they use.

According to Gartner (2023), companies combining AI and human collaboration record +25% customer satisfaction and enhanced employee engagement.

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Successfully integrating AI: the Lùkla method

Successful adoption depends not on the number of tools, but on how they fit into business processes.
Our approach is based on four pillars:

  1. Diagnosis: assess the digital maturity and actual usage of teams.
  2. Selection: choose AI tools that fit naturally into the existing ecosystem.
  3. Support: training, guiding and instilling a culture of experimentation.
  4. Measurement: track not only productivity gains, but also satisfaction and collaboration.

AI then becomes a lever forcollective efficiency, rather than a succession of isolated automations.

AI, the driving force behind sustainable digital transformation

AI is not a fad. It is a strategic building block of digital transformation, provided it is accompanied by clear governance and an adapted corporate culture.
At Lùkla, our role is to help organizations align technology and human value.

AI doesn’t replace your employees: it reveals their potential, amplifies their creativity and makes collaboration more fluid.
It’s this augmented vision of work that we build every day with our customers

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